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MagyarThe SMS templates are the messages sent to clients automatically: one for confirmation (when you create the appointment) and one as a reminder (a day before). You can edit them for the whole organization.
Step 1 — Open the template editor
Open Settings from the menu, then tap "Edit SMS template". The option is only visible to administrators.
Step 2 — See the organization's messages
At the top you'll see the "These messages will be used for the entire organization." note. Below it there are two cards — "Confirmation SMS" and "Reminder SMS" — each with a preview of the current text.
Step 3 — Edit the confirmation message
Tap the "Confirmation SMS" card. In the editor you change the text; the appointment date and time appear highlighted in the preview.
Step 4 — Edit the reminder message
Go back and tap the "Reminder SMS" card for the message sent a day before the appointment.
Step 5 — Save
Tap the back button — your changes are saved automatically.
Note (permissions): the edit buttons are only active if you have the edit right. Without it you can see the messages but not change them — ask your administrator for this right.
Optional — per employee: open an employee's file and tap "Edit SMS template", then turn on "Use custom SMS messages". While it's off, the employee uses the organization's messages.
Optional — confirmation link: if "Request appointment confirmation" is on, below the cards you can edit the text that comes before the confirmation link. The link is added automatically to the reminder message and increases its length.