What you see when you open a notification

The notification details screen gathers everything known about the event in one place: what happened, the appointment fields, the status of the record or request, and the buttons that take you straight into the app. The notification is marked as read the moment you open it.

Step 1 — Open the notification

Tap the row in the notifications list or the notification in the bell callout. The screen is called "Notification", and the back button returns you exactly where you came from. If the notification is no longer in the app's list — you opened it from an old alert and the list has since reloaded without it — the screen shows only "This notification is no longer available.".

Step 2 — Read the header

At the top sits the event's title (a move, a deletion, a new request and so on), and right below it the "Received on" stamp with the date and time it arrived. When you were the one who performed the action, the stamp starts with "You".

Below that is the sentence describing the event, with the names in bold. The date is bolded only where it is the destination of the action — an appointment moved by a colleague, a booking request, a reschedule, an automatically accepted booking; for deletions, cancellations and edits it stays plain text. When the client started the event (a booking, a reschedule, a cancellation), the sentence doesn't repeat their name: it either says the generic "The client" or starts straight from the appointment — you'll find the name on the row below. If the appointment was taken over from another employee, the row "Taken from" with their name appears too.

Step 3 — The appointment fields

Below the sentence come the appointment's rows, filled in only where data exists. For notifications about an appointment (moved, edited or deleted by a colleague) the rows sit under the title "Appointment details"; for client requests the title is missing and the rows follow right after the sentence:

• Client: the name and, joined by a dash, the phone number
• Employee: the appointment's employee
• Service: one row for each service, with its price
• Value: the total value, if the server sent it
• Notes: the appointment's notes or the message written by the client

The time isn't repeated here: it's already in the sentence above. For reschedule requests you only see the client and the notes — the appointment itself you open with the button at the end of the card.

Step 4 — The record's status

When the notification isn't quite about the appointment — say, the deletion of a client who had a single appointment — the appointment gets a card of its own, and the card's title tells you what happened to it: "Moved", "Cancelled", "Deleted", "Deleted, then restored", "Client removed (appointment kept)" or, when nothing more can be said, "Record". This card also shows the Date: row with the appointment's time span, plus Total for the amount.

Canceling is not the same as deleting: a canceled appointment still exists and can be opened in the calendar.

Step 5 — A request's status

For client requests, the request's fate is written only once someone has decided it: "Accepted" or "Declined", followed by the date of the decision and "by" plus the name of whoever decided. When the account's rules approved the request on their own, it simply says "Accepted automatically", with no date — it's the same moment as the stamp at the top. You may also see "Withdrawn by the client" or "Already handled". The default status, "Waiting for an answer", is never written out — if you see no status row at all, the request is still waiting.

Step 6 — When there are many records

If the notification covers several appointments, the screen doesn't list them all out. You see a summary of the form "Deleted" with their count and the date range, and the "View appointments" button unfolds the full list in a scrollable area. The button becomes "Hide" while the list is open.

When records are missing, a note appears under the list: "Some records are not shown - they are not visible to you or are no longer stored." (they aren't visible to you or are no longer stored) or "Partial list - this notification covers more records than can be stored.".

Step 7 — The action buttons

At the tail of the card sit the buttons, the first one colored and the rest outlined. Only actions that lead somewhere real appear — if the appointment or the client is no longer in the app, their button is missing or replaced with one that actually opens something:

• appointment moved, edited, reminder, or automatically accepted booking:

"View appointment" (takes you into the calendar, on its day, with the row selected) and "See client's details". If the appointment is no longer in the app, "View that day" appears in place of the first button

• appointment deleted or canceled by the client: "View that day" and

"See client's details"

• new booking request: only "View requests"
• reschedule request waiting for your answer: "View requests",

"View cancelled appointment" and "See client's details"

• automatically accepted reschedule: there's nothing left to approve, so in place of the requests

you get "View appointment" for the new appointment, "View cancelled appointment" for the canceled one and "See client's details"

• birthdays: "View clients"
• monthly report: "View report"
• new version: "Update now"

Deleting a client, batch changes and general announcements have no button: there, the text and the list above are the whole answer.

Optional: the birthdays notification has a card of its own, "Birthdays today", with one row per client — the name and, when the server sent it, the date of birth. The "Send wishes" button appears only on rows with a phone number and only if you have SMS or WhatsApp enabled in settings; it opens the greeting message already filled in, ready to send. If the clients have since been deleted, the card says "The clients in this notification are no longer available.".