Privacy Policy

1. Introduction

Thank you for your interest in our company, application, website, and/or services. When you enter into any kind of relationship with us, you entrust us with your information.

The purpose of this Privacy Policy is to explain what data we process, why we process it, and what we do with it. We take your privacy seriously and never sell lists or email addresses. Being fully aware that personal information belongs to you, we do our utmost to store it securely and process it carefully. We do not provide information to third parties without informing you. This information is important. We hope you read it carefully.

This notice informs you about the information we process regarding you in relation to our organization. In collecting this information, we act as the data controller and, by law, we are required to provide you with information about us, the reasons and methods by which we use your data, and the rights you have over your data.

2. Other Services

This Privacy Policy does not cover applications and websites of other third parties that you may access by clicking on links from our website. This is beyond our control. We encourage you to review the Privacy Policy of any site and/or application before providing personal data.

3. Who are we?

Fx Studio Software SRL, with its registered office in Sibiu, Bdl Mihai Viteazu nr. 25, ap. 86, Sibiu County, registered in the Trade Register under no. J32/163/21.01.2019, having the tax registration code 40468052, is responsible for processing your personal data that we collect directly from you or from other sources.

According to the legislation, our company is a data controller. To ensure that your data is processed securely, we have made every effort to implement reasonable measures to protect your personal information.

4. Who are you?

According to the legislation, you, the natural person benefiting from our services, the representative or contact person of a company, the visitor of the site, the user of the application, or the person in any kind of relationship with our company, are a “data subject”, meaning an identified or identifiable natural person. To be completely transparent regarding data processing and to allow you to easily exercise your rights at any time, we have implemented measures to facilitate communication between us, the data controller, and you, the data subject.

5. Our Commitment

The protection of your personal information is very important to us. Therefore, we are committed to complying with European and national legislation regarding the protection of personal data, especially Regulation (EU) 679/2016, also known as GDPR, and the following principles:
Legality, fairness, and transparency
We process your data lawfully and fairly. We are always transparent about the information we use, and you are appropriately informed.

The control belongs to you
Within the limits of the law, we provide you with the opportunity to examine, modify, and delete the personal data you have shared with us and to exercise your other rights.

Data integrity and purpose limitation
We use the data only for the purposes described at the time of collection or for new purposes compatible with the initial ones. In all cases, our purposes are compatible with the legislation. We take reasonable measures to ensure that personal data is accurate, complete, and up to date.

Security
We have implemented reasonable security and encryption measures to protect your information as best as possible. However, please note that no website, application, or internet connection is completely secure.

6. Changes

We may change this Privacy Policy at any time. All updates and changes to this Policy are effective immediately upon notification, which we will provide by displaying on the site and/or notifying via email.

7. Questions and requests

If you have questions or concerns regarding the processing of your data or wish to exercise your legal rights regarding the data we hold, or if you have concerns about how we handle any privacy issues, you can write to us at the email address: [email protected].

8. Your Information

8.1. What kind of information do we collect about you?

When you browse our website, when you download or use the application, when you send us a request via email, or contact us for any other purpose and through any other communication channel, you will provide us with the following personal data, which we collect directly from you or from other sources, such as:

  • First and last name
  • Age
  • Email address
  • Phone number
  • Your position within the company
  • Password
  • Username

We may collect data through cookies or other similar technologies, such as:

  • IP address
  • Web browser
  • Location
  • The web pages you access on our site

8.2. Why do we collect this information?

When you interact with us in any way, you may provide us or receive from other sources information such as:

  • For the purpose of concluding or executing a contract between you and us;
  • To respond to your questions and requests;
  • For marketing purposes, but only if we have your prior consent;
  • To provide and improve the services and products we offer;
  • To diagnose or remedy technical issues;
  • To defend ourselves against cyber attacks;
  • For the creation and/or maintenance of accounts;
  • To comply with the law;
  • For the establishment or assertion of a right in court;

8.3. What is the legal basis for processing?

  • You have given your consent for the processing of personal data.

Note that you can withdraw your consent at any time by following the unsubscribe instructions (“unsubscribe”) in each email or by sending a written request to the email address: [email protected].

  • The processing is necessary for the conclusion or execution of a contract between you and us;
  • The processing is necessary for the purposes of our legitimate interests or those of another party.

8.4. How long do we store the data?

We store personal data only for as long as necessary to fulfill the purposes, but no longer than 5 years from the termination of the contract or the last interaction with us.

After the end of the period, personal data will be destroyed or deleted from the information systems or transformed into anonymous data to be used for scientific, historical, or statistical research purposes.

Note that in certain expressly regulated situations, we store data for the period imposed by law.

8.5. How do we share your information with others?

We may disclose your data, in compliance with applicable law, to business partners or other third parties. We continuously make reasonable efforts to ensure that these third parties have implemented appropriate protection and security measures. We have contractual clauses with these third parties to ensure that your data is protected. We will inform you about the identity of these companies prior to transfer or within a reasonable timeframe and will ensure that any transfer is legitimate, based on your consent or another legal basis.

For example, we may provide your data to other companies, such as IT or telecommunications service providers, accounting, legal services, and other third parties with whom we have a contractual relationship. These third parties are selected with particular care so that your data is processed only for the purposes we specify.
We may also share your data with business partners as a result of a joint effort to provide a product or service.
Although unlikely, we may sell the business or part of the business in the future, a situation that will include the transfer of your data.
We can transmit the data to other parties with your consent or according to your instructions.
We may also provide your personal information to the prosecutor's office, police, courts, and other state authorities, based on and within the limits of legal provisions and as a result of expressly formulated requests.

We will ensure, within reasonable limits, that your data does not leave the European Economic Area; however, to the extent that we transfer data to countries outside the EEA, we will ensure, in all cases, that the transfers are legitimate, based on your explicit consent or another legal basis.

9. What are your rights?

Your rights under the GDPR are as follows:

  • The right to withdraw consent
  • The right to be informed about the processing of your data
  • The right of access to data
  • The right to rectify inaccurate or incomplete data
  • The right to erasure (“the right to be forgotten”)
  • The right to restrict processing
  • The right to transmit the data we hold about you to another operator
  • The right to object to data processing
  • The right not to be subject to a decision based solely on automated processing, including profiling
  • The right to seek justice
  • The right to lodge a complaint with a Supervisory Authority

Please note that:

  • You can withdraw your consent for direct marketing at any time by following the unsubscribe instructions in each email/SMS or other electronic message.
  • If you wish to exercise your rights, you can do so by sending a written, signed, and dated request to the email address: [email protected].
  • The rights listed above are not absolute. There are exceptions, therefore each request received will be analyzed to determine whether it is justified or not. To the extent that the request is justified, we will facilitate the exercise of your rights. If the request is unjustified, we will reject it, but we will inform you of the reasons for the refusal and your rights to file a complaint with the Supervisory Authority and to seek justice.
  • We will attempt to respond to the request within 30 days. However, the deadline may be extended depending on various factors, such as the complexity of the request, the large number of requests received, or the inability to identify you in a timely manner.
  • If, despite our best efforts, we are unable to identify you, and you do not provide us with additional information to enable us to identify you, we are not obliged to comply with the request.

10. Questions, requests, and exercising rights

If you have questions or concerns regarding the processing of your information or wish to exercise your legal rights or have any other privacy-related concerns, you can write to us at the email address: [email protected]

 

Last updated: 15.02.2019