Multi-user access: Ensure that all your colleagues have accounts and appropriate access rights in OTA. This allows them to view and modify appointments, add notes, or communicate with clients. You decide what rights each user will have; for example, you can hide clients' phone numbers.
Calendar management: Each employee can have their own calendar in OTA. This way, you can see your colleagues' availability and plan or reschedule meetings accordingly, thanks to the latest technology for device synchronization.
Internal communication: Although OTA focuses on managing appointments and client relationships, you can use notes and client history to communicate important information to colleagues. For example, if a client has a special request or an allergy, this can be noted so that the entire team is informed.